# Certification Transfer

**URL:** <https://community.hubspot.com/t/certification-transfer/14463>\
**Category:** HubSpot Academy Support\
**Created:** [May 21, 2019, 9:59am UTC](https://community.hubspot.com/t/certification-transfer/14463 "2019-05-21T09:59:36Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![mchiascione](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/mchiascione/32/27089_2.png) [@mchiascione](https://community.hubspot.com/u/mchiascione)\
**Post date:** [May 21, 2019, 9:59am UTC](https://community.hubspot.com/t/certification-transfer/14463/1 "2019-05-21T09:59:36Z")

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Hi

Until yesterday I was working on a “Marketing Hub - professional” account and I got two certifications: “Hubspot Marketing Software” and “Inbound Marketing”. I worked using my company email.

My account has been closed today without notification. I would like to transfer my certifications to this account. Also in the past, changing company, I had to redo the certification.

Would you kindly help me?

Thank you

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**Author:** ![Jenny](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jenny/32/24_2.png) [@Jenny](https://community.hubspot.com/u/Jenny)\
**Post date:** [May 21, 2019, 8:25pm UTC](https://community.hubspot.com/t/certification-transfer/14463/2 "2019-05-21T20:25:39Z")

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Hi @mchiascione,

You can transfer certifications by following the steps outlined [here](https://knowledge.hubspot.com/articles/kcs_article/resources/transfer-certifications-to-another-email-address).

Thank you,  
Jenny

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<div class="post-metadata">

**Author:** ![mchiascione](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/mchiascione/32/27089_2.png) [@mchiascione](https://community.hubspot.com/u/mchiascione)\
**Post date:** [May 28, 2019, 8:27am UTC](https://community.hubspot.com/t/certification-transfer/14463/3 "2019-05-28T08:27:06Z")

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Thank you Jenny for your answer.

My user was deleted from the Marketing hub PRO and I can’t have access to the Academy from this profile to be able to transfer the certifications. Do the support can transfer the certifications if I communicate you my company e-mail?

Thanks in advance

Michele

 ![Capture.PNG](https://d2qpr2jzcazej7.cloudfront.net/original/2X/1/12f7b93529863f90a9fa1e064cae7c04bf5eed01.png)

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<div class="post-metadata">

**Author:** ![mchiascione](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/mchiascione/32/27089_2.png) [@mchiascione](https://community.hubspot.com/u/mchiascione)\
**Post date:** [May 30, 2019, 9:14am UTC](https://community.hubspot.com/t/certification-transfer/14463/4 "2019-05-30T09:14:14Z")

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Hi Jenny

I found the solution, thanks. I added the email profile with the certifications to another HubSpot account. After that I have seen again the certifications that are associated to the email, PERFECT!

Here I followed the knowledge base and I transferred my certifications to my personal email address.

Thank you for your guidance and support  
Michele