# Certification not showing as completed

**URL:** <https://community.hubspot.com/t/certification-not-showing-as-completed/92126>\
**Category:** HubSpot Academy Support\
**Tags:** email-marketing\
**Created:** [October 18, 2023, 9:21pm UTC](https://community.hubspot.com/t/certification-not-showing-as-completed/92126 "2023-10-18T21:21:49Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![SGoins9](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/sgoins9/32/199800_2.png) [@SGoins9](https://community.hubspot.com/u/SGoins9)\
**Post date:** [October 18, 2023, 9:21pm UTC](https://community.hubspot.com/t/certification-not-showing-as-completed/92126/1 "2023-10-18T21:21:49Z")

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All of my team completed the Email Marketing Certification course but it isn’t showing up in the academy team dashboard.

Can you check why that is? We all got the certificate emailed to us so we are sure we completed the course.

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<div class="post-metadata">

**Author:** ![SGoins9](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/sgoins9/32/199800_2.png) [@SGoins9](https://community.hubspot.com/u/SGoins9)\
**Post date:** [October 19, 2023, 8:22pm UTC](https://community.hubspot.com/t/certification-not-showing-as-completed/92126/2 "2023-10-19T20:22:00Z")

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Disregard, the badge was not visible to the right until I scrolled!