# Certification not appearing on dashboard

**URL:** <https://community.hubspot.com/t/certification-not-appearing-on-dashboard/38110>\
**Category:** HubSpot Academy Support\
**Created:** [May 28, 2021, 3:52pm UTC](https://community.hubspot.com/t/certification-not-appearing-on-dashboard/38110 "2021-05-28T15:52:07Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![SapnaSingh](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/sapnasingh/32/81360_2.png) [@SapnaSingh](https://community.hubspot.com/u/SapnaSingh)\
**Post date:** [May 28, 2021, 3:52pm UTC](https://community.hubspot.com/t/certification-not-appearing-on-dashboard/38110/1 "2021-05-28T15:52:07Z")

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Hello,

I finished my exam and practical exam today, however nothing appears on my end for the certificate and I got no email for the certification. I reached out and sales team did not help with it, except provide the forum.

Please advise

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**Author:** ![RyanneH](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ryanneh/32/73843_2.png) [@RyanneH](https://community.hubspot.com/u/RyanneH)\
**Post date:** [May 29, 2021, 10:14pm UTC](https://community.hubspot.com/t/certification-not-appearing-on-dashboard/38110/2 "2021-05-29T22:14:02Z")

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Hi @SapnaSingh ,

Thanks for reaching out. Can you please provide the certification name you are looking into?  
Best,

Ryanne

Academy Specialist