# Certification Issue

**URL:** <https://community.hubspot.com/t/certification-issue/2939>\
**Category:** HubSpot Academy Support\
**Created:** [August 3, 2017, 11:10pm UTC](https://community.hubspot.com/t/certification-issue/2939 "2017-08-03T23:10:41Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![system](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/system/32/124_2.png) [@system](https://community.hubspot.com/u/system)\
**Post date:** [August 3, 2017, 11:10pm UTC](https://community.hubspot.com/t/certification-issue/2939/1 "2017-08-03T23:10:41Z")

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![Screenshot (422).png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/8/9/89684718c08b82e59f7bdfa449dd0325ca3e4bb5.png)

 ![Screenshot (423).png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/c/b/cbff2a483ca47096b951d630f6928c572dbe7ff8.png)

I have passed my Inbound Certification course with 83%. Despite completing the course, my certification is halted. The course now shows 97% completion.

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**Author:** ![system](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/system/32/124_2.png) [@system](https://community.hubspot.com/u/system)\
**Post date:** [August 3, 2017, 11:21pm UTC](https://community.hubspot.com/t/certification-issue/2939/2 "2017-08-03T23:21:55Z")

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This is happening to me too! Please let me know if you find a solution

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**Author:** ![Jenny](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jenny/32/24_2.png) [@Jenny](https://community.hubspot.com/u/Jenny)\
**Post date:** [September 11, 2017, 3:47pm UTC](https://community.hubspot.com/t/certification-issue/2939/3 "2017-09-11T15:47:36Z")

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Hi [@dibakar95](https://community.hubspot.com/t5/user/viewprofilepage/user-id/14494) and [@EmilyB](https://community.hubspot.com/t5/user/viewprofilepage/user-id/14497),

This was a known issue that HubSpot was experiencing at the time when you posted. The issue should now be resolved and your portal should reflect the accurate information about your exams. If you are still experiencing this issue please let me know.

Thank you,

Jenny
