# Certification Inbound (New)- Certification does not show up

**URL:** <https://community.hubspot.com/t/certification-inbound-new-certification-does-not-show-up/8817>\
**Category:** HubSpot Academy Support\
**Created:** [May 10, 2018, 6:10pm UTC](https://community.hubspot.com/t/certification-inbound-new-certification-does-not-show-up/8817 "2018-05-10T18:10:37Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![OliurTarek](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/oliurtarek/32/77060_2.png) [@OliurTarek](https://community.hubspot.com/u/OliurTarek)\
**Post date:** [May 10, 2018, 6:10pm UTC](https://community.hubspot.com/t/certification-inbound-new-certification-does-not-show-up/8817/1 "2018-05-10T18:10:37Z")

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Hi there,

Hope you are doing great!

I have just taken the certification exam for the track Inbound Certification (New) and scored 43/50. But I cannot see my certification generated whereas the help article says I should instantly get access to it if I have passed. Does it mean that I need to have 50/50 to get the certification? If my score is fine for the certification, could you please help me so that I can download the certificate and post the badge on my LinkedIn.

I would really appreciate your feedback!

Best,

Oliur

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**Author:** ![Jenny](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jenny/32/24_2.png) [@Jenny](https://community.hubspot.com/u/Jenny)\
**Post date:** [May 11, 2018, 1:31pm UTC](https://community.hubspot.com/t/certification-inbound-new-certification-does-not-show-up/8817/2 "2018-05-11T13:31:26Z")

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Hi @OliurTarek,

Can you please try clearing your cache and checking in your portal again? The issue has been resolved, so you should be able to see your Inbound certification now.

Thank you,  
Jenny

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**Author:** ![OliurTarek](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/oliurtarek/32/77060_2.png) [@OliurTarek](https://community.hubspot.com/u/OliurTarek)\
**Post date:** [May 11, 2018, 2:17pm UTC](https://community.hubspot.com/t/certification-inbound-new-certification-does-not-show-up/8817/3 "2018-05-11T14:17:37Z")

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Hi,

Yes, perfect! Just received the certificate.

Thanks a lot!!