# Certificate

**URL:** <https://community.hubspot.com/t/certificate/110983>\
**Category:** HubSpot Academy Support\
**Created:** [July 9, 2024, 6:34pm UTC](https://community.hubspot.com/t/certificate/110983 "2024-07-09T18:34:34Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![CWar](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/cwar/32/45414_2.png) [@CWar](https://community.hubspot.com/u/CWar)\
**Post date:** [July 9, 2024, 6:34pm UTC](https://community.hubspot.com/t/certificate/110983/1 "2024-07-09T18:34:34Z")

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Hi,  
I hope this finds you well, I passed all the requirements to get my SEO Certification, but I got an error message that said Exam passed but award not generated, how do I go about fixing this.

 ![Screenshot from 2024-07-09 14-21-00.png](https://d2qpr2jzcazej7.cloudfront.net/original/2X/a/ab945f4492ea66167b0de850a3c289db6f5ed3e1.png)  
SEO Certification Error Message

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**Author:** ![APernell](https://avatars.discourse-cdn.com/v4/letter/a/b9e5f3/32.png) [@APernell](https://community.hubspot.com/u/APernell)\
**Post date:** [July 9, 2024, 10:11pm UTC](https://community.hubspot.com/t/certificate/110983/2 "2024-07-09T22:11:47Z")

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Hello @CWar,

Thank you for reaching out to the academy community page! I’m happy to help out with this. It looks like it was awarded 5 hours ago. You should see the certificate in your academy.

Thank you!

Anissa