Certificate showing n/a part of my name

Academy
,
1

My Social Media Certified certificate shows ‘n/a’ as part of my name. I’ve updated my profile name but the certificate still shows the error. Could you please regenerate it? Certification code: 1be10fa6159d45d2bb1d21d7441b434e

3

Hey @Devimangai,

Thanks for posting in the Community!

I’ve re-generated your Social Media Marketing Certification. Please let me know if there are any issues after 24 hours time.

Shane, Community Manager

4

Thank you for your response. When will I get my regenerated certificate?

5

Hey @Devimangai,

You should be able to see your new certificate at this point. Can you please try logging out and back in?

If that still doesn’t update your certificate, can you please sent me a private message with a screenshot of your updated name, as it appears in your HubSpot portal?

Shane, Community Manager

6

Sir, it doesn’t change

7

Hey @Devimangai,

Thank you for this update.

Can you please send me a private message with a screenshot of how your name appears in your HubSpot portal?

Shane, Community Manager