# Certificate Not Generated

**URL:** <https://community.hubspot.com/t/certificate-not-generated/111061>\
**Category:** HubSpot Academy Support\
**Tags:** announcement\
**Created:** [July 10, 2024, 2:21pm UTC](https://community.hubspot.com/t/certificate-not-generated/111061 "2024-07-10T14:21:06Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![752Kp](https://avatars.discourse-cdn.com/v4/letter/7/8797f3/32.png) [@752Kp](https://community.hubspot.com/u/752Kp)\
**Post date:** [July 10, 2024, 2:21pm UTC](https://community.hubspot.com/t/certificate-not-generated/111061/1 "2024-07-10T14:21:06Z")

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Hi, I completed my SEO course this morning and passed it, but got a message stating that the certificate could not be generated. Could someone please help me with this when they have a moment? Thanks!

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**Author:** ![APernell](https://avatars.discourse-cdn.com/v4/letter/a/b9e5f3/32.png) [@APernell](https://community.hubspot.com/u/APernell)\
**Post date:** [July 10, 2024, 7:31pm UTC](https://community.hubspot.com/t/certificate-not-generated/111061/2 "2024-07-10T19:31:52Z")

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Hello @752Kp ,

Thank you for reaching out to the academy community page! I’m happy to help out with this. Our product team was able to find the issue and has fixed the issue. You should see the certificate now.

Thank you!

Anissa