# certificate download issue

**URL:** <https://community.hubspot.com/t/certificate-download-issue/135063>\
**Category:** HubSpot Academy Support\
**Tags:** announcement, content-marketing\
**Created:** [June 24, 2025, 10:30am UTC](https://community.hubspot.com/t/certificate-download-issue/135063 "2025-06-24T10:30:36Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![pankhudijaiswal](https://avatars.discourse-cdn.com/v4/letter/p/90db22/32.png) [@pankhudijaiswal](https://community.hubspot.com/u/pankhudijaiswal)\
**Post date:** [June 24, 2025, 10:30am UTC](https://community.hubspot.com/t/certificate-download-issue/135063/1 "2025-06-24T10:30:36Z")

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**my digital marketing course is completed but i can’t download my certificate , I have done everything but it is not loading .**

**kindly resolve this**

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<div class="post-metadata">

**Author:** ![APernell](https://avatars.discourse-cdn.com/v4/letter/a/b9e5f3/32.png) [@APernell](https://community.hubspot.com/u/APernell)\
**Post date:** [July 15, 2025, 7:59pm UTC](https://community.hubspot.com/t/certificate-download-issue/135063/2 "2025-07-15T19:59:51Z")

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Hello @pankhudijaiswal ,

Thank you for reaching out to the academy community board! I’m happy to help out with this. I am showing the certificate was awarded 22 days ago, I would recommend downloading the certificate from the my profile tab.

Thank you!

The Academy team