# Certificate display name

**URL:** <https://community.hubspot.com/t/certificate-display-name/14178>\
**Category:** HubSpot Academy Support\
**Created:** [May 1, 2019, 1:40am UTC](https://community.hubspot.com/t/certificate-display-name/14178 "2019-05-01T01:40:02Z")\
**Posts on this page:** 14\
**Page:** 1

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**Author:** ![kmsaechao](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/kmsaechao/32/28756_2.png) [@kmsaechao](https://community.hubspot.com/u/kmsaechao)\
**Post date:** [May 1, 2019, 1:40am UTC](https://community.hubspot.com/t/certificate-display-name/14178/1 "2019-05-01T01:40:02Z")

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Does anyone know how to change the name on your certificate? It displays my email instead of my name…

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**Author:** ![Jenny](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jenny/32/24_2.png) [@Jenny](https://community.hubspot.com/u/Jenny)\
**Post date:** [May 1, 2019, 8:55pm UTC](https://community.hubspot.com/t/certificate-display-name/14178/2 "2019-05-01T20:55:08Z")

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Hi @kmsaechao,

Do you have your name set up within HubSpot (under profile and preferences)? That should be where the information is pulling from.

Thanks,  
Jenny

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**Author:** ![kmsaechao](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/kmsaechao/32/28756_2.png) [@kmsaechao](https://community.hubspot.com/u/kmsaechao)\
**Post date:** [May 3, 2019, 3:39pm UTC](https://community.hubspot.com/t/certificate-display-name/14178/3 "2019-05-03T15:39:14Z")

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My name is correct under profile and preferences, however it’s still showing my email on my certificate.

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**Author:** ![Jenny](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jenny/32/24_2.png) [@Jenny](https://community.hubspot.com/u/Jenny)\
**Post date:** [May 3, 2019, 5:55pm UTC](https://community.hubspot.com/t/certificate-display-name/14178/4 "2019-05-03T17:55:27Z")

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Hi @kmsaechao,

Can you share the name of the certification you completed? I can take a look and see if I can regenerate it with your name on my end.

Thanks,  
Jenny

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**Author:** ![Designt](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/designt/32/98997_2.png) [@Designt](https://community.hubspot.com/u/Designt)\
**Post date:** [June 28, 2019, 4:09am UTC](https://community.hubspot.com/t/certificate-display-name/14178/5 "2019-06-28T04:09:19Z")

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I’m having the same issue as well. Cpuld you please help me?

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**Author:** ![Jenny](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jenny/32/24_2.png) [@Jenny](https://community.hubspot.com/u/Jenny)\
**Post date:** [June 28, 2019, 8:37pm UTC](https://community.hubspot.com/t/certificate-display-name/14178/6 "2019-06-28T20:37:59Z")

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HI @Designt,

Can you share the name of the certification you completed? I can take a look and see if I can regenerate it with your name on my end.

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**Author:** ![chamokbiswas](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/chamokbiswas/32/75439_2.png) [@chamokbiswas](https://community.hubspot.com/u/chamokbiswas)\
**Post date:** [September 2, 2019, 4:24pm UTC](https://community.hubspot.com/t/certificate-display-name/14178/7 "2019-09-02T16:24:35Z")

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my certificate is showing email address instead of my name

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<div class="post-metadata">

**Author:** ![Jenny](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jenny/32/24_2.png) [@Jenny](https://community.hubspot.com/u/Jenny)\
**Post date:** [September 3, 2019, 5:59pm UTC](https://community.hubspot.com/t/certificate-display-name/14178/8 "2019-09-03T17:59:15Z")

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Hi @chamokbiswas,

Do you mind sharing the name of the certification you completed? If you can also share a screenshot of what you are seeing and confirm your name is set under profile and preferences, that would be great.

Thank you,  
Jenny

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**Author:** ![rupikasingh](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/rupikasingh/32/30597_2.png) [@rupikasingh](https://community.hubspot.com/u/rupikasingh)\
**Post date:** [October 17, 2019, 6:52am UTC](https://community.hubspot.com/t/certificate-display-name/14178/9 "2019-10-17T06:52:58Z")

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hi, I am facing same challenge. My certification is reflecting my email address rather than my name.

Name of certificate is Inbound.

Please help.

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**Author:** ![cristinaAW](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/cristinaaw/32/49774_2.png) [@cristinaAW](https://community.hubspot.com/u/cristinaAW)\
**Post date:** [December 13, 2019, 6:34pm UTC](https://community.hubspot.com/t/certificate-display-name/14178/10 "2019-12-13T18:34:43Z")

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Hi @rupikasingh,

Thanks for reaching out! If you would like to change the name on your certification you can do so following these [steps.](https://academy.hubspot.com/certification-support)

Best,

Cristina

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**Author:** ![NJahan](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/njahan/32/73373_2.png) [@NJahan](https://community.hubspot.com/u/NJahan)\
**Post date:** [March 4, 2020, 5:58pm UTC](https://community.hubspot.com/t/certificate-display-name/14178/11 "2020-03-04T17:58:24Z")

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Hi,

I just found out that the Inbound Marketing certificate has been recognized by my email address instead of my name. The name on my certificate would be “Nusrat Jahan”

Can anyone please send me the regenerated certificate to [nusrat.bd.nsu@gmail.com](mailto:nusrat.bd.nsu@gmail.com) in this email address?

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**Author:** ![cristinaAW](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/cristinaaw/32/49774_2.png) [@cristinaAW](https://community.hubspot.com/u/cristinaAW)\
**Post date:** [March 6, 2020, 1:54pm UTC](https://community.hubspot.com/t/certificate-display-name/14178/12 "2020-03-06T13:54:40Z")

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Hi @NJahan,

If you would like to change the name on your certificate, you can do so following these [steps!](https://academy.hubspot.com/certification-support)

Best,

Cristina

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**Author:** ![dewanshisirohi](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/dewanshisirohi/32/33328_2.png) [@dewanshisirohi](https://community.hubspot.com/u/dewanshisirohi)\
**Post date:** [December 12, 2019, 9:16am UTC](https://community.hubspot.com/t/certificate-display-name/14178/13 "2019-12-12T09:16:03Z")

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In my certificate there’s my email adress coming instead of my name. Please tell me how to correct this ?

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**Author:** ![cristinaAW](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/cristinaaw/32/49774_2.png) [@cristinaAW](https://community.hubspot.com/u/cristinaAW)\
**Post date:** [December 12, 2019, 5:57pm UTC](https://community.hubspot.com/t/certificate-display-name/14178/14 "2019-12-12T17:57:45Z")

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Hi @dewanshisirohi ,

Thanks for reaching out! If you would like to change the name on your certification you can do so following these [steps.](https://academy.hubspot.com/certification-support)

Best,

Cristina
