# Certificate/Badge/Course Progress Transfer

**URL:** <https://community.hubspot.com/t/certificate-badge-course-progress-transfer/93812>\
**Category:** HubSpot Academy Support\
**Created:** [November 10, 2023, 9:51pm UTC](https://community.hubspot.com/t/certificate-badge-course-progress-transfer/93812 "2023-11-10T21:51:09Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![JacksonT17](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jacksont17/32/8605_2.png) [@JacksonT17](https://community.hubspot.com/u/JacksonT17)\
**Post date:** [November 10, 2023, 9:51pm UTC](https://community.hubspot.com/t/certificate-badge-course-progress-transfer/93812/1 "2023-11-10T21:51:09Z")

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Hi there,

I’m needing help transferring my HubSpot Academy badges, certificates, course progress, etc. from a now deactivated account to my personal HubSpot account.  
Recently, I was relieved of my position with Dental Sleep Solutions. Unfortunately, my HubSpot acct ([Jackson@dentalsleepsolutions.com](mailto:Jackson@dentalsleepsolutions.com)) was deactivated before I was able to transfer my numerous HubSpot Academy certificates, badges, and Academy course progress to my personal HubSpot acct ([Jackson.tyler.burke@outlook.com](mailto:Jackson.tyler.burke@outlook.com)).  
**Can someone on the backend please transfer these FROM [jackson@dentalsleepsolutions.com](mailto:jackson@dentalsleepsolutions.com) TO [Jackson.tyler.burke@outlook.com](mailto:Jackson.tyler.burke@outlook.com)****?** OR, alternatively, point me in the right direction should this issue require a self-service remedy?  
VERY much appreciated!  
-Jackson

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**Author:** ![NicoleJ](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/nicolej/32/76591_2.png) [@NicoleJ](https://community.hubspot.com/u/NicoleJ)\
**Post date:** [November 13, 2023, 5:24pm UTC](https://community.hubspot.com/t/certificate-badge-course-progress-transfer/93812/2 "2023-11-13T17:24:19Z")

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Thanks for posting, @JacksonT17!  
I’ve transferred your certifications to your personal HubSpot email and you should see the transfer complete within the next 10-15 minutes. If you don’t see them transferred by then, let me know.

Take care,

Nicole

Community Helper & Sr Support Specialist

Our community moderators may not be timely in every response. Here’s how to [reach out to HubSpot Support](https://knowledge.hubspot.com/account/get-help-with-hubspot#:~:text=In%20the%20bottom%20right%20of,with%20a%20Customer%20Support%20Specialist.)with any questions related to challenges within your HubSpot account, including the Academy.