Certificate with a different name

Smart CRM & Sales Hub Account & Settings
1

My certificate is registered under a different name, and I’ve tried everything and waited, but it’s still the same.

3

Hey @Dashla1111,

Thanks for posting in the Community!

I just want to confirm that you have updated your name in your HubSpot portal profile, as outlined in these instructions. If so, can you please provide me with a screenshot of your name, as it appears in your HubSpot portal profile, as well as on your certificate? Can you please also include the course your certification is for?

Shane, Community Manager