This would be huge. We frequently use sequences to follow up with contacts from trade shows, and there are often multiple people from the same company that stop by our booth together, so being able to follow up with all of them in one thread just makes sense. Sending individual emails to each person when they’re all close colleagues kind of gives away the fact that it’s at least somewhat automated and impersonal.
Shocked this isn’t possible and even more so that this thread and the feature’s status haven’t been updated in so long.
The inability to keep someone CC’ed, as well as have a followup sequence direct off a customer’s reply, has been detrimental since switching over to HubSpot this year.
Allowing multiple recipients to an email sequence would be very helpful. Sometimes people would like a sequence sent to multiple emails, and its not possible. Adding pultiple recipient feature for email sequence would help a lot of companies who could use this feature along with charging a small fee for this would increase profits.
Big upvote from us here too - not just to be able to handoff internally but also because it is frequently the case that multiple contacts from within the same business need to be included in our outreach sequences, rather than each receiving a separate email. @glencornell I raised a ticket with HS Support and they suggested tagging you in this message to see if is there any update on this? Many thanks!
It looks like, at this time, it isn’t possible to CC: someone on a sequence email. The idea has been submitted to the Ideas Forum , and I suggest you give it an upvote and comment your specific use case to help HubSpot prioritize building this feature out.
I would be nice to be able to add multiple receipients into a single, same email sent via a Sequence. For now, 1 email address = 1 separate email, so if you select 3 contacts for the same company, they each receive a separate email. It would be nice to be able to include people from a same company within the same email (as multiple receipients, or in cc). This would be easier to manage when they reply, or if the email includes a link to book a meeting for example (they might all book separate meeting if they receive the email separately). Thanks for considering this idea!