Hi,
i’ve connected my Aruba Email account and i can sent email correctly, but when someone reply to me, the email doesn’t arrive in my Hubspot Inbox. I’ve use IMAP Settings. Someone know a solution?
Hi @Lorenz_,
Could you confirm that those incoming email replies meet all the requirements listed here? Understand reply-only email logging rules
Best regards!
Yes, i confirm
Hi @karstenkoehler and thank’s for your interest!
Yes, everithing it’s ok..
Hi @Lorenz_,
It might then be an issue with the IMAP settings. Could you double check whether you’ve followed these exact steps, paying attention to the info boxes? Connect your personal email
Best regards!