# cant obtain completion certificate

**URL:** <https://community.hubspot.com/t/cant-obtain-completion-certificate/30114>\
**Category:** HubSpot Academy Support\
**Created:** [January 13, 2021, 8:02am UTC](https://community.hubspot.com/t/cant-obtain-completion-certificate/30114 "2021-01-13T08:02:01Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![swong5](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/swong5/32/74736_2.png) [@swong5](https://community.hubspot.com/u/swong5)\
**Post date:** [January 13, 2021, 8:02am UTC](https://community.hubspot.com/t/cant-obtain-completion-certificate/30114/1 "2021-01-13T08:02:01Z")

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Hi I completed the graphic design module and I cant obtain the certificate and I need the pdf or screenshot to send to avado learning hub.

Thanks

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**Author:** ![cristinaAW](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/cristinaaw/32/49774_2.png) [@cristinaAW](https://community.hubspot.com/u/cristinaAW)\
**Post date:** [January 13, 2021, 2:19pm UTC](https://community.hubspot.com/t/cant-obtain-completion-certificate/30114/2 "2021-01-13T14:19:26Z")

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Hi @swong5,

Thanks for reaching out! Which certification are you currently working on?

Best,

Cristina