# Cant find my certification

**URL:** <https://community.hubspot.com/t/cant-find-my-certification/10338>\
**Category:** HubSpot Academy Support\
**Created:** [September 21, 2018, 5:56pm UTC](https://community.hubspot.com/t/cant-find-my-certification/10338 "2018-09-21T17:56:55Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Isabel\_Caicedo](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/isabel_caicedo/32/2490_2.png) [@Isabel\_Caicedo](https://community.hubspot.com/u/Isabel_Caicedo)\
**Post date:** [September 21, 2018, 5:56pm UTC](https://community.hubspot.com/t/cant-find-my-certification/10338/1 "2018-09-21T17:56:55Z")

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Hi,

I completed my Inbound Certification back on Feb 2nd, 2018, but I can not see it now.

I have been reading some other forum posts and it seems that was a problem but it should be fixed now. However, when I filtered by completed tracks, I only can see the email marketing certification. Then I looked by track, Inbound and Inbound Marketing and any of them had the option to ‘view my certification’ option.

I have the offline certification that I received and I was able to download back then as well the email that confirms that I pass the exam.

I appreciate your help in this matter,

Regards,

Isabel

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**Author:** ![Jenny](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jenny/32/24_2.png) [@Jenny](https://community.hubspot.com/u/Jenny)\
**Post date:** [September 21, 2018, 8:35pm UTC](https://community.hubspot.com/t/cant-find-my-certification/10338/2 "2018-09-21T20:35:31Z")

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Hi [@Isabel\_Caicedo](https://community.hubspot.com/t5/user/viewprofilepage/user-id/71424),

Can you try looking for the Inbound (2017) certification? That is the one that is associated with your email address.

Let me know if you can’t find it in your portal.

Thanks,  
Jenny

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**Author:** ![Isabel\_Caicedo](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/isabel_caicedo/32/2490_2.png) [@Isabel\_Caicedo](https://community.hubspot.com/u/Isabel_Caicedo)\
**Post date:** [September 24, 2018, 11:10pm UTC](https://community.hubspot.com/t/cant-find-my-certification/10338/3 "2018-09-24T23:10:27Z")

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Hi,

Yes, now I can see the certification!

Thanks for all your help

Regards,

Isabel