# Can't delete Templates or Sequences

**URL:** <https://community.hubspot.com/t/cant-delete-templates-or-sequences/34556>\
**Category:** Tips, Tricks & Best Practices\
**Tags:** sequences, templates, free, professional\
**Created:** [March 25, 2021, 5:49pm UTC](https://community.hubspot.com/t/cant-delete-templates-or-sequences/34556 "2021-03-25T17:49:46Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![juancantona](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/juancantona/32/86357_2.png) [@juancantona](https://community.hubspot.com/u/juancantona)\
**Post date:** [March 25, 2021, 5:49pm UTC](https://community.hubspot.com/t/cant-delete-templates-or-sequences/34556/1 "2021-03-25T17:49:46Z")

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I was a pro user and have downgraded to free - I am trying to delete templates that were part of a sequence. I cannot do so because I must first delete them from the sequence. But I cannot access the sequence because it’s now a free account.  
How can I delete all my sequences and templates?

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**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [March 26, 2021, 6:34am UTC](https://community.hubspot.com/t/cant-delete-templates-or-sequences/34556/2 "2021-03-26T06:34:01Z")

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Hi @juancantona,

This is a known issue. Forutnately, the HubSpot Community managers are helping users with deletion [over in this thread](https://community.hubspot.com/t5/Sales-Hub-Tools/Deleting-templates-from-a-sequence-on-a-free-account/td-p/192683). I’d recommend you hop over there, add your request and share your portal ID.

Best regards!