I’m sending the email to a recipient who isn’t a contact in my CRM. I’d like to log the email and create a new contact record, but I cannot because of the lack of legal basis.
I have not found any information on how to set a legal basis for new contacts. Can you do that automatically, or must you manually add the contact?
Hey @DKitti
When data privacy settings are turned on , the contact’s legal basis to communicate must be validated before you can send them a one-to-one email through HubSpot. You can do this by adding a subscription or giving a one-time legal basis.
For more information on this kindly go through this article here: Send and manage one-to-one emails
