# Can't create agency profile

**URL:** <https://community.hubspot.com/t/cant-create-agency-profile/75122>\
**Category:** HubSpot Academy Support\
**Created:** [February 13, 2023, 11:11pm UTC](https://community.hubspot.com/t/cant-create-agency-profile/75122 "2023-02-13T23:11:31Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![tverdohleb](https://avatars.discourse-cdn.com/v4/letter/t/4491bb/32.png) [@tverdohleb](https://community.hubspot.com/u/tverdohleb)\
**Post date:** [February 13, 2023, 11:11pm UTC](https://community.hubspot.com/t/cant-create-agency-profile/75122/1 "2023-02-13T23:11:31Z")

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Hello,

I’ve completed INBOUND Certification, but “Create profile” button is still grayed out.

> **[HubSpot Academy](https://app.hubspot.com/academy/achievements/v03x22q4/en/1/valeriy-tverdohleb/inbound)**

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**Author:** ![APernell](https://avatars.discourse-cdn.com/v4/letter/a/b9e5f3/32.png) [@APernell](https://community.hubspot.com/u/APernell)\
**Post date:** [February 17, 2023, 11:10pm UTC](https://community.hubspot.com/t/cant-create-agency-profile/75122/2 "2023-02-17T23:10:12Z")

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Hello @tverdohleb ,

Thank you for reaching out to the academy community page! I’m happy to help out with this. Are you able to complete this outside of the course. It should be available in your portal.

Thank you!

Anissa