Can't connect domain from GoDaddy

Service Hub Tickets & Conversations
1

Hi,

I’m trying to connect my domain from GoDaddy to my Hubpot website but I keep getting an error message saying ‘record not found’ I’ve done everything right as far as I can tell, so I don’t know what to do.

Thanks

2

Hey @FStLeger

Kindly follow the steps mentioned in this article here

Also would it possible for you to share the screenshot of both HubSpot and Godady accounts where you are getting this errors?

3

Hi,
Thanks I’ll have a look, I have attached screenshots.

4

@FStLeger

Okay I can see that you have added the correct details can you tell me when you have connected this sometimes it takes time it can take up to 24 hours for the DNS changes to propagate and reflect in HubSpot.

If it takes more than 24 hours, follow the steps in this article to troubleshoot your domain connection issues.

5

Thanks, I have tried following that article already.

godaddy screenshot.png
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Screenshot 2024-12-09 114643.png
Screenshot 2024-12-09 114643.png1099×767 91.7 KB

6

Hi,

I am still having trouble with this, I waited 24 hours and tried everything in the article but I am still getting an error message, I don’t know what else to do.

Thanks