# Cannot setup HubSpot Score Property

**URL:** <https://community.hubspot.com/t/cannot-setup-hubspot-score-property/17379>\
**Category:** Lists, Lead Scoring & Workflows\
**Tags:** lead-scoring\
**Created:** [November 24, 2019, 7:57pm UTC](https://community.hubspot.com/t/cannot-setup-hubspot-score-property/17379 "2019-11-24T19:57:44Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![ericacowan](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ericacowan/32/70586_2.png) [@ericacowan](https://community.hubspot.com/u/ericacowan)\
**Post date:** [November 24, 2019, 7:57pm UTC](https://community.hubspot.com/t/cannot-setup-hubspot-score-property/17379/1 "2019-11-24T19:57:44Z")

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I’m trying to build out some scores and have been getting an error over the past few days. I’m not able to click save. Is anyone else having this issue?

I’ve tried refreshing, logging out and back in, waiting…

 ![11-24-2019 2-49-32 PM.jpg](https://d2qpr2jzcazej7.cloudfront.net/original/2X/3/3a8770a2e8985135654d6ac038c5d5b28f7f5ba1.jpeg)

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**Author:** ![matthodkinson](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/matthodkinson/32/61320_2.png) [@matthodkinson](https://community.hubspot.com/u/matthodkinson)\
**Post date:** [November 25, 2019, 1:59pm UTC](https://community.hubspot.com/t/cannot-setup-hubspot-score-property/17379/2 "2019-11-25T13:59:28Z")

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I had this happen to me a while back, @ericacowan . Raised with HubSpot support, and some magic they worked behind the scenes seemed to free it up. Rest assured, you’re doing nothing wrong - I believe it’s a randomly-occuring bug.

Hope that helps.

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**Author:** ![ericacowan](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ericacowan/32/70586_2.png) [@ericacowan](https://community.hubspot.com/u/ericacowan)\
**Post date:** [November 25, 2019, 2:29pm UTC](https://community.hubspot.com/t/cannot-setup-hubspot-score-property/17379/3 "2019-11-25T14:29:40Z")

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Thanks, @matthodkinson!

I reached out to HubSpot support and got this reply: “This looks to be a known error on the system which has now been updated. I’ve tested your account and you should be good to go!”

Happy to know I’m not going crazy 🙂
