# Cannot see some contact info

**URL:** <https://community.hubspot.com/t/cannot-see-some-contact-info/38772>\
**Category:** Lists, Lead Scoring & Workflows\
**Tags:** starter\
**Created:** [June 11, 2021, 5:18am UTC](https://community.hubspot.com/t/cannot-see-some-contact-info/38772 "2021-06-11T05:18:53Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Lea308](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/lea308/32/63860_2.png) [@Lea308](https://community.hubspot.com/u/Lea308)\
**Post date:** [June 11, 2021, 5:18am UTC](https://community.hubspot.com/t/cannot-see-some-contact-info/38772/1 "2021-06-11T05:18:53Z")

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Hi, I cannot view some contact info while my teammate can. In fact, she has 31,000 contacts in the All Contact while mine is 30,000.

Help will be much appreciated.

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**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [June 11, 2021, 5:26am UTC](https://community.hubspot.com/t/cannot-see-some-contact-info/38772/2 "2021-06-11T05:26:32Z")

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Hi @Lea308,

There are user permissions in HubSpot which can be used to manage which contacts a user has access to: [HubSpot user permissions guide](https://knowledge.hubspot.com/settings/hubspot-user-permissions-guide)

Could you confirm that your contact view access is set to “Everything”? Navigate to _Settings_ \> _Users & Teams_, search for your name and click on it. Your user permission profile should open, under “Object access” you should see this:

 ![karstenkoehler_0-1623389099446.png](https://d2qpr2jzcazej7.cloudfront.net/original/2X/c/c12e9659ba608b412d13e35e6c00192d4b061511.png)

If you have anything else than “Everything” under “View” for contacts, that would explain the difference.

Hope this helps!