# Cannot save conditional property options

**URL:** <https://community.hubspot.com/t/cannot-save-conditional-property-options/120600>\
**Category:** CRM\
**Tags:** crm\
**Created:** [November 15, 2024, 9:55am UTC](https://community.hubspot.com/t/cannot-save-conditional-property-options/120600 "2024-11-15T09:55:22Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![SSoon](https://avatars.discourse-cdn.com/v4/letter/s/c0e974/32.png) [@SSoon](https://community.hubspot.com/u/SSoon)\
**Post date:** [November 15, 2024, 9:55am UTC](https://community.hubspot.com/t/cannot-save-conditional-property-options/120600/1 "2024-11-15T09:55:22Z")

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We broke down our business logic so that we could label each case coming into our email box. But we cannot save these settings.

The indication says we must select at least one dependent option for each controlling property option. But we have done that. We checked each property and ensured there were sub-options selected for each property. Still, we cannot save.

 ![1.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/e/e/ee5faf92dd9ce87a8f28d15370287713359b223d.png)

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**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [November 15, 2024, 9:57am UTC](https://community.hubspot.com/t/cannot-save-conditional-property-options/120600/2 "2024-11-15T09:57:45Z")

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Hi @SSoon,

My guess would be that you missed one – and I’d recommend checking each one again carefully.

I you have done that and can’t find the issue, this might well be a bug and I’d recommend reaching out to HubSpot support (chat, email, phone) in-app directly.

Best regards