Cannot login to second HubSpot account

Smart CRM & Sales Hub Tips, Tricks & Best Practices
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Hi,

I have two separate HubSpot accounts that I log into for work. In one browser window, they both can’t work simultaenously so I use a second/incognito browser.

However, sometimes, the second/incognito browser doesn’t work either. Specifically, the login fails when I input the 6 digit code sent to my phone. I input it correctly but receive a something-went-wrong message.

Is there something I’m doing wrong?

Kind regards,

William

2

Hi @WFoster8,

Are you using the same email address to login or different ones? If it’s the same, you can switch between portals easily: Manage multiple HubSpot accounts

If it’s different ones, I’d recommend using a browser extension, I use Firefox multi-account containers to have separate sessions in one browser that don’t reset like a private window. You’ll stay logged in longer, reducing the risk of experienced ending the issue you’re describing. (Also, it’s just a smooth experience.)

Regarding your issue, have you tried different browsers? The “something went wrong” is typically browser related (cache, cookies, extensions).

Best regards

3

Hi Karsten,

Thank you for your advice.

I am using two separate emails to login.

I will try your suggestions :blush:

Thanks,

William