# Cannot delete Facebook lead ad forms from HubSpot

**URL:** <https://community.hubspot.com/t/cannot-delete-facebook-lead-ad-forms-from-hubspot/37406>\
**Category:** Account & Settings\
**Tags:** crm, free, forms\
**Created:** [May 16, 2021, 8:40pm UTC](https://community.hubspot.com/t/cannot-delete-facebook-lead-ad-forms-from-hubspot/37406 "2021-05-16T20:40:41Z")\
**Posts on this page:** 13\
**Page:** 1

<div class="post-metadata">

**Author:** ![nRate](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/nrate/32/2490_2.png) [@nRate](https://community.hubspot.com/u/nRate)\
**Post date:** [May 16, 2021, 8:40pm UTC](https://community.hubspot.com/t/cannot-delete-facebook-lead-ad-forms-from-hubspot/37406/1 "2021-05-16T20:40:41Z")

</div>

Hi,

I need to delete a contact Property but it is used in a Facebook lead ad form of a Business Manager which I left already.

How to delete that form (to delete that Property)?

---

<div class="post-metadata">

**Author:** ![Bryantworks](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/bryantworks/32/94963_2.png) [@Bryantworks](https://community.hubspot.com/u/Bryantworks)\
**Post date:** [May 17, 2021, 7:26am UTC](https://community.hubspot.com/t/cannot-delete-facebook-lead-ad-forms-from-hubspot/37406/2 "2021-05-17T07:26:36Z")

</div>

Hey @nRate,

I recently had the same problem, you’ll need to request that HubSpot delete these forms via support or delete the forms in Business Manager if you have a way to get back into the account or have the new owner delete them.

Hope this helps!

---

<div class="post-metadata">

**Author:** ![nRate](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/nrate/32/2490_2.png) [@nRate](https://community.hubspot.com/u/nRate)\
**Post date:** [May 18, 2021, 11:33pm UTC](https://community.hubspot.com/t/cannot-delete-facebook-lead-ad-forms-from-hubspot/37406/3 "2021-05-18T23:33:19Z")

</div>

Thank you. Wait for someone here to help. The live chat always connects me to sales team.

---

<div class="post-metadata">

**Author:** ![TitiCuisset](https://avatars.discourse-cdn.com/v4/letter/t/8baadc/32.png) [@TitiCuisset](https://community.hubspot.com/u/TitiCuisset)\
**Post date:** [May 19, 2021, 9:41am UTC](https://community.hubspot.com/t/cannot-delete-facebook-lead-ad-forms-from-hubspot/37406/4 "2021-05-19T09:41:02Z")

</div>

Hi @nRate

Thank you for reaching out.

Can you confirm that the page associated with the form you want to delete is not enabled for lead syncing anymore? If it is, the form cannot be deleted (it will just be recreated following deletion)

If we delete a lead ad form but you later re-enable the associated Facebook business page/LinkedIn ad account, the form will automatically be re-synced/re-created

If the page isn’t enabled for lead syncing anymore, can you tell me the name of the property tied to this lead ad form you want to delete?

Thank you

Best

Tiphaine

thank you @Bryantworks for the help!

---

<div class="post-metadata">

**Author:** ![nRate](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/nrate/32/2490_2.png) [@nRate](https://community.hubspot.com/u/nRate)\
**Post date:** [May 19, 2021, 12:50pm UTC](https://community.hubspot.com/t/cannot-delete-facebook-lead-ad-forms-from-hubspot/37406/5 "2021-05-19T12:50:28Z")

</div>

[@TitiCuisset](https://community.hubspot.com/t5/user/viewprofilepage/user-id/89150) Yes I confirm that. I left that business manager

---

<div class="post-metadata">

**Author:** ![TitiCuisset](https://avatars.discourse-cdn.com/v4/letter/t/8baadc/32.png) [@TitiCuisset](https://community.hubspot.com/u/TitiCuisset)\
**Post date:** [May 19, 2021, 4:15pm UTC](https://community.hubspot.com/t/cannot-delete-facebook-lead-ad-forms-from-hubspot/37406/6 "2021-05-19T16:15:09Z")

</div>

Hi @nRate

Thank you! Can you then tell me the name of the property tied to this lead ad form you want to delete?

It’ll help us investigate

Thank you

Best

Tiphaine

---

<div class="post-metadata">

**Author:** ![nRate](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/nrate/32/2490_2.png) [@nRate](https://community.hubspot.com/u/nRate)\
**Post date:** [May 19, 2021, 11:05pm UTC](https://community.hubspot.com/t/cannot-delete-facebook-lead-ad-forms-from-hubspot/37406/7 "2021-05-19T23:05:38Z")

</div>

[@TitiCuisset](https://community.hubspot.com/t5/user/viewprofilepage/user-id/89150) Here they are. All Lead Ad Properties

 ![Imba_0-1621465524311.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/a/7/a7996274ff552cfd2e3dd553dea26cc129ced0bc.png)

---

<div class="post-metadata">

**Author:** ![TitiCuisset](https://avatars.discourse-cdn.com/v4/letter/t/8baadc/32.png) [@TitiCuisset](https://community.hubspot.com/u/TitiCuisset)\
**Post date:** [May 20, 2021, 8:43am UTC](https://community.hubspot.com/t/cannot-delete-facebook-lead-ad-forms-from-hubspot/37406/8 "2021-05-20T08:43:59Z")

</div>

Hi @nRate

Thank you for that

I can see multiple HubIDs associated with your email address, can you give me the HubID of the portal you’re looking at?

Thank you

Best

Tiphaine

---

<div class="post-metadata">

**Author:** ![nRate](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/nrate/32/2490_2.png) [@nRate](https://community.hubspot.com/u/nRate)\
**Post date:** [May 20, 2021, 8:51am UTC](https://community.hubspot.com/t/cannot-delete-facebook-lead-ad-forms-from-hubspot/37406/9 "2021-05-20T08:51:28Z")

</div>

[@TitiCuisset](https://community.hubspot.com/t5/user/viewprofilepage/user-id/89150) It’s…

---

<div class="post-metadata">

**Author:** ![TitiCuisset](https://avatars.discourse-cdn.com/v4/letter/t/8baadc/32.png) [@TitiCuisset](https://community.hubspot.com/u/TitiCuisset)\
**Post date:** [May 20, 2021, 1:35pm UTC](https://community.hubspot.com/t/cannot-delete-facebook-lead-ad-forms-from-hubspot/37406/10 "2021-05-20T13:35:40Z")

</div>

Hi @nRate

Thank you for that

We have deleted the form so you should now be able to delete the Lead Ad Properties

Thank you

Best

Tiphaine

---

<div class="post-metadata">

**Author:** ![nRate](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/nrate/32/2490_2.png) [@nRate](https://community.hubspot.com/u/nRate)\
**Post date:** [May 20, 2021, 2:06pm UTC](https://community.hubspot.com/t/cannot-delete-facebook-lead-ad-forms-from-hubspot/37406/11 "2021-05-20T14:06:12Z")

</div>

[@TitiCuisset](https://community.hubspot.com/t5/user/viewprofilepage/user-id/89150) They were deleted. Thank you!

---

<div class="post-metadata">

**Author:** ![DBM\_SCL](https://avatars.discourse-cdn.com/v4/letter/d/ee7513/32.png) [@DBM\_SCL](https://community.hubspot.com/u/DBM_SCL)\
**Post date:** [July 21, 2023, 10:15pm UTC](https://community.hubspot.com/t/cannot-delete-facebook-lead-ad-forms-from-hubspot/37406/12 "2023-07-21T22:15:11Z")

</div>

Hi there. Im facing the same issue. Can somebody help me deleting some old forms im not using anymore, so i could be able to delete contact properties that are useless?

---

<div class="post-metadata">

**Author:** ![DianaGomez](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/dianagomez/32/48035_2.png) [@DianaGomez](https://community.hubspot.com/u/DianaGomez)\
**Post date:** [July 24, 2023, 9:54pm UTC](https://community.hubspot.com/t/cannot-delete-facebook-lead-ad-forms-from-hubspot/37406/13 "2023-07-24T21:54:09Z")

</div>

Hello [@DBM\_SCL](https://community.hubspot.com/t5/user/viewprofilepage/user-id/602936), thank you for reaching out to us.

This procedure requires that you provide confidential information, for the security of the information, and considering that you have a paid account, you should directly contact our [support team](https://help.hubspot.com/?_gl=1*ohomkv*_ga*MTMyMDY5NzM5OS4xNjkwMDQ1MTA1*_ga_LXTM6CQ0XK*MTY5MDIzNTc2Ny4zLjEuMTY5MDIzNTgyMC43LjAuMA..). They will be happy to ask you a few questions to facilitate the deletion of those forms on your behalf.

Kindly,

Diana
