# Cannot Create Products

**URL:** <https://community.hubspot.com/t/cannot-create-products/142273>\
**Category:** Commerce Tools\
**Tags:** tos\
**Created:** [November 7, 2025, 3:06pm UTC](https://community.hubspot.com/t/cannot-create-products/142273 "2025-11-07T15:06:35Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![DCharnock](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/dcharnock/32/76463_2.png) [@DCharnock](https://community.hubspot.com/u/DCharnock)\
**Post date:** [November 7, 2025, 3:06pm UTC](https://community.hubspot.com/t/cannot-create-products/142273/1 "2025-11-07T15:06:35Z")

</div>

Anyone run into an issue where they cannot create a product? I’ve filled in all the fields but cannot enter a unit cost.

 ![160812i386663EE0A8F309C.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/3/5/350dee509bd43886091c06951cbd7524dfb4fc5c.png)  
Product Creation Error

P.S. I couldn’t find a Community for Deals or Products so apologizes for not putting this in the right place.

---

<div class="post-metadata">

**Author:** ![chighsmith](https://avatars.discourse-cdn.com/v4/letter/c/77aa72/32.png) [@chighsmith](https://community.hubspot.com/u/chighsmith)\
**Post date:** [November 7, 2025, 4:30pm UTC](https://community.hubspot.com/t/cannot-create-products/142273/2 "2025-11-07T16:30:03Z")

</div>

Hi @DCharnock,  
Thank you for posting to the Community!  
I understand that you are unable to create Products.  
I’d like to tag in some of our Top Contributors to see if they have any ideas on this one -- Hi @ ScottPennwood @GeorgeBThomas and @franksteiner79 Do any of you have any tips for @DCharnock?  
Thank you!  
Cassie, Community Manager

---

<div class="post-metadata">

**Author:** ![DCharnock](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/dcharnock/32/76463_2.png) [@DCharnock](https://community.hubspot.com/u/DCharnock)\
**Post date:** [November 10, 2025, 8:48pm UTC](https://community.hubspot.com/t/cannot-create-products/142273/3 "2025-11-10T20:48:14Z")

</div>

Thanks Cassie, should a response not occur am I stuck without further recourse?

---

<div class="post-metadata">

**Author:** ![islandalyssa](https://avatars.discourse-cdn.com/v4/letter/i/f07891/32.png) [@islandalyssa](https://community.hubspot.com/u/islandalyssa)\
**Post date:** [November 13, 2025, 7:18am UTC](https://community.hubspot.com/t/cannot-create-products/142273/4 "2025-11-13T07:18:49Z")

</div>

That does sound frustrating! It might be a permissions or field setup issue. Try checking if the “Unit Cost” field is marked as required or restricted in your product settings. Sometimes a quick cache clear or switching browsers can do the trick too.

---

<div class="post-metadata">

**Author:** ![DCharnock](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/dcharnock/32/76463_2.png) [@DCharnock](https://community.hubspot.com/u/DCharnock)\
**Post date:** [November 18, 2025, 3:48pm UTC](https://community.hubspot.com/t/cannot-create-products/142273/5 "2025-11-18T15:48:35Z")

</div>

Hi @islandalyssa  
The Unit cost field cannot be edited. Banner at top “This property is provided by HubSpot and can’t be edited.” That said, I did check and nothing would appear to be permissions related. I also used another computer with a clean install of Windows 11, Firefox, Edge and Chrome and no difference. Still very much stuck and cannot move forward.