# Cannot create listing after completing the Inbound Certification

**URL:** <https://community.hubspot.com/t/cannot-create-listing-after-completing-the-inbound-certification/112306>\
**Category:** HubSpot Academy Support\
**Created:** [July 18, 2024, 12:35pm UTC](https://community.hubspot.com/t/cannot-create-listing-after-completing-the-inbound-certification/112306 "2024-07-18T12:35:07Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![RadI](https://avatars.discourse-cdn.com/v4/letter/r/4491bb/32.png) [@RadI](https://community.hubspot.com/u/RadI)\
**Post date:** [July 18, 2024, 12:35pm UTC](https://community.hubspot.com/t/cannot-create-listing-after-completing-the-inbound-certification/112306/1 "2024-07-18T12:35:07Z")

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I Completed the Inbound Certification course but I couldn’t create a directory profile. My account is a Free account. Has anyone faced this issue before?

 ![RadI_0-1721306079090.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/b/c/bc1e447c8310addc2ca1dca4d706918d22b23cbd.png)

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**Author:** ![APernell](https://avatars.discourse-cdn.com/v4/letter/a/b9e5f3/32.png) [@APernell](https://community.hubspot.com/u/APernell)\
**Post date:** [July 18, 2024, 8:12pm UTC](https://community.hubspot.com/t/cannot-create-listing-after-completing-the-inbound-certification/112306/2 "2024-07-18T20:12:37Z")

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Hello @RadI ,

Thank you for reaching out to the academy community page! I’m happy to help out with this. What error message are you getting within Hubspot?

Thank you!

Anissa
