Hello, I am trying to create a new user to the team, but for a specific email address it keeps rejecting my request. For the…

Hi @MKyriacou8 , Could you try deleting cache / cookies or using another browser? If the problem persists, I’d recommend log…

Could you show us a successfully imported Mail and a failed one?

Hello, Yes, for both screenshots, the same process was applied. [sucessful.png] [user.png]

Hi @MKyriacou8 . Here are a few resources I found from similar questions: Can you try logging into your HubSpot account usin…

Hello, Thanks for your reply. I have tried to clean up the cashe and open an incognito window as well. Again, Hubspot does n…

This could be happen if you were copying and pasting the email address from another source, rather than typing it in the fiel…

Yes, I am typing the email and I have also tried the CVS uploading methods. Nothing works.

Cannot create a user with a specific email address

MKyriacou8 February 21, 2023, 7:11am 3

HubSpot support sent me here and nothing works

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