# Cannot connect app to Hubspot **URL:** \ **Category:** Marketplace Apps\ **Tags:** third-party-apps\ **Created:** [August 21, 2025, 3:57pm UTC](https://community.hubspot.com/t/cannot-connect-app-to-hubspot/138380 "2025-08-21T15:57:53Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![julsch](https://avatars.discourse-cdn.com/v4/letter/j/a8b319/32.png) [@julsch](https://community.hubspot.com/u/julsch)\ **Post date:** [August 21, 2025, 3:57pm UTC](https://community.hubspot.com/t/cannot-connect-app-to-hubspot/138380/1 "2025-08-21T15:57:53Z")
Hi, I’ve tried connecting different apps to Hubspot (Calendly, Cal, Zappier…) and each time, Hubspot doesn’t recognize my account (even though I have an active one). Didn’t see anything on Hubspot’s status page. Anyone else having the same issue ? ![153741i783D239C01DB0EE3.png](https://d2qpr2jzcazej7.cloudfront.net/original/2X/1/18f9f9c8c249c49ceb9f50e7f4070a67d7d31370.png) ---
**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\ **Post date:** [August 21, 2025, 4:07pm UTC](https://community.hubspot.com/t/cannot-connect-app-to-hubspot/138380/2 "2025-08-21T16:07:17Z")
Hi @julsch, Have you tried a different, entirely clean browser (cleared cache/cookies, all extensions disabled)? Are you using a compatible browser? [Browsers supported by HubSpot](https://knowledge.hubspot.com/account-security/browsers-supported-by-hubspot) If yes, then I would suggest trying again tomorrow. There are sometimes temporary issues that do not make it to the status page. If you have access to HubSpot support, you can of course flag it earlier with them directly via chat or email. Best regards ---
**Author:** ![julsch](https://avatars.discourse-cdn.com/v4/letter/j/a8b319/32.png) [@julsch](https://community.hubspot.com/u/julsch)\ **Post date:** [August 21, 2025, 4:28pm UTC](https://community.hubspot.com/t/cannot-connect-app-to-hubspot/138380/3 "2025-08-21T16:28:09Z")
Hi @karstenkoehler, Yes, I’m using Google Chrome. Never had this kind of problem this past 12 months. ---
**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\ **Post date:** [August 21, 2025, 4:32pm UTC](https://community.hubspot.com/t/cannot-connect-app-to-hubspot/138380/4 "2025-08-21T16:32:06Z")
@julsch can you confirm the part about cookies / extensions? Overall it sounds like a temporary issue, which, again, is best flagged with support, ---
**Author:** ![julsch](https://avatars.discourse-cdn.com/v4/letter/j/a8b319/32.png) [@julsch](https://community.hubspot.com/u/julsch)\ **Post date:** [August 21, 2025, 4:34pm UTC](https://community.hubspot.com/t/cannot-connect-app-to-hubspot/138380/5 "2025-08-21T16:34:38Z")
Yes. Cleared cookies cache/cookies/extensions. Problem seems general. It’s happening to other companies I know. ---
**Author:** ![loma12](https://avatars.discourse-cdn.com/v4/letter/l/9de0a6/32.png) [@loma12](https://community.hubspot.com/u/loma12)\ **Post date:** [August 23, 2025, 4:39am UTC](https://community.hubspot.com/t/cannot-connect-app-to-hubspot/138380/6 "2025-08-23T04:39:51Z")
Yes, I’m also on Chrome. Everything was fine before, but this problem just started recently while I was working on [BK breakfast menu](https://burger-king-breakfast-menu.com/) website, so it feels like a wider issue. ---
**Author:** ![EMarquardt](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/emarquardt/32/209209_2.png) [@EMarquardt](https://community.hubspot.com/u/EMarquardt)\ **Post date:** [September 2, 2025, 5:02am UTC](https://community.hubspot.com/t/cannot-connect-app-to-hubspot/138380/7 "2025-09-02T05:02:33Z")
A few days ago, I was also facing the same issue, but I contacted support and the issue got resolved. Thanks, HubSpot support.