Cannot add branches to if/then based on Hubspot score

Hello there,

I’m currently trying to create a workflow, where I assign contacts with a custom property/enrol them in a workflow based on a lead score, which I’ve set up and added elements to.

However, when I try to add an if/then branch based on their score, the section where you add values is greyed out. For example, under branch 1 where it says ‘Enter the value to branch on’, the pointer is greyed out and I can’t see to look for anything.

Can anyone help please? I have 3 separate branches I’d like to create to filter people off through.

Hi @RCzuczman,

Have you selected this type of branch? If so, filtering for the score should not be an issue.

Best regards

My apologies, had the single property value option checked! Thank you for the help