# Cannot Access Digital Marketing Certificate

**URL:** <https://community.hubspot.com/t/cannot-access-digital-marketing-certificate/134426>\
**Category:** HubSpot Academy Support\
**Created:** [June 12, 2025, 5:52pm UTC](https://community.hubspot.com/t/cannot-access-digital-marketing-certificate/134426 "2025-06-12T17:52:46Z")\
**Posts on this page:** 1\
**Page:** 1

<div class="post-metadata">

**Author:** ![pelinsusonmez](https://avatars.discourse-cdn.com/v4/letter/p/87869e/32.png) [@pelinsusonmez](https://community.hubspot.com/u/pelinsusonmez)\
**Post date:** [June 12, 2025, 5:52pm UTC](https://community.hubspot.com/t/cannot-access-digital-marketing-certificate/134426/1 "2025-06-12T17:52:46Z")

</div>

I’ve just passed the Digital Marketing course exam and the certificate won’t load, has been stuck on “Hang tight while your certificate loads” for the past hour.

Please send me PDF and PNG copies to my email.