Hi all! Is there a way to suppress when my colleagues (an inside sales person) is reviewing contact records and their activity shows up…falsely exciting the sales rep! LOL. Has anyone experienced this, found a way to resolve or found a work- around? Thanks in advance!
Hi @MSpringfield,
Could you specify what you’re referring to? If a contact record is viewed, that shouldn’t affect anything – only interactions with sales emails directly in the sent folder of the email client, for example.
Best regards