Can we track when an email has been forwarded?

Smart CRM & Sales Hub Outlook Sales Extension
1

Hi everyone,

Is it possible to track whether an email has been forwarded to another person?

Thanks,

Jess

2

Hi @jesshall,

From what I have experienced, when a tracked email is forwarded your notification will show as “Someone Opened…” This may not be 100% accurate every time, but it’s a decent indicator.