# Can´t receive emails

**URL:** <https://community.hubspot.com/t/can-t-receive-emails/22650>\
**Category:** Tickets & Conversations\
**Tags:** conversations-inbox\
**Created:** [July 9, 2020, 9:53am UTC](https://community.hubspot.com/t/can-t-receive-emails/22650 "2020-07-09T09:53:57Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Mango\_kollektiv](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/mango_kollektiv/32/57633_2.png) [@Mango\_kollektiv](https://community.hubspot.com/u/Mango_kollektiv)\
**Post date:** [July 9, 2020, 9:53am UTC](https://community.hubspot.com/t/can-t-receive-emails/22650/1 "2020-07-09T09:53:57Z")

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Hi,

Since yesterday we are not receiving any emails anymore. What can I do? Also: are the emails lost?

Looking forward to hearing what we can do to fix this issue asap!

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<div class="post-metadata">

**Author:** ![DanielSanchez](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/danielsanchez/32/48193_2.png) [@DanielSanchez](https://community.hubspot.com/u/DanielSanchez)\
**Post date:** [July 9, 2020, 7:36pm UTC](https://community.hubspot.com/t/can-t-receive-emails/22650/2 "2020-07-09T19:36:13Z")

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Hi [@Mango\_kollektiv](https://community.hubspot.com/t5/user/viewprofilepage/user-id/138100)

A HubSpot is not responsible for your email box, now it is the problem of alerts emails, views or any email you have triggered by the tool, so I suggest if your account allows **support via chat or calling** , I believe you will have, in addition to a **faster return** , **better support**.

Anyway, if you can send prints or video showing the error, you can help other colleagues in the community to understand exactly what may be happening.

I hope I helped with something.

Did this post help solve your problem? If so, please mark it as a solution.

Best regards!