Can I send reminders to verify email for double oopt-in?

Marketing & Content Hub Email Marketing Tool
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1

Hello! I have enabled double opt-in and have a number of contacts who have not confirmed their email address. Can I send them a reminder? Best I can tell, the system only sends the email once. What’s best practice to resend with a different message as a reminder?

Thanks!

2

Hi @LauraMacDevici,

Check out this post on the ideas forum: https://community.hubspot.com/t5/HubSpot-Ideas/Allow-to-Send-more-than-one-DOI-Double-Opt-In-Email-and-Opt-In/idi-p/197354

This is an older post without any new updates from the HubSpot side but still appears to be a limitation.

Josh

3

Thank you for this information. It does appear to be a limitation.