Hello,
I am working with a company that would like the Dashboard to have per-email metrics of open rate, reply rate, etc. Normally, I am used to seeing these values shown on the EMail tab and some other places on the site.
I noticed in “Conversations” metrics on the new builder, Open Rate and whatnot is all gone.
How can I get the result I am looking for?
Hi @JKochen,
Thanks for reaching out to the Community!
I wanted to refer you to a few related threads in the Community where community members offer advice & different approaches to building an email dashboard:
- Add Individual Email Reports to a Dashboard - @danmoyle suggests using the external content feature to move email metrics to a reporting dashboard.
- Email Reporting - @Ben_M recommends using an API to gather this information.
- Campaign Dashboard - @JPanama recommends the Campaign Analytics tool
I hope this helps!
Best,
Kristen
What a great list of ideas @kvlschaefer - thanks for the tag!