Hi! I have a form with two dropdown menus. The first dropdown lists organizations, and when you select one, the second dropdown shows a list of names associated with that organization. I want each name in the second dropdown to have a unique contact property that can be used as a personalization token in emails (not their name).
I was thinking I could assign the field to a contact property or use a contact as a field but I’m not sure if either of these are possible.
In HubSpot, you can’t directly link a dropdown field to a contact property for personalization tokens. However, you can create a custom contact property for each name and use workflows to update the contact record based on the dropdown selection.
Hi @HFralick - As @PamCotton mentioned, I think, there’s no direct way to do it. I’m not entirely sure about your specific use case, but there should be some workarounds available through workflows. Were you looking for conditional properties like this?