Hello
Associating both company and contact records with engagements created via the calling extensions SDK seem to have an adverse affect on the performance of loading the call status icon in the top right of the screen.
A relatively small number of engagements associated with both a company and a contact seems to produce this effect, where the green icon doesn’t appear next to the phone for around 20 seconds.
I can’t see anything obvious in the console, so I would like to understand why such a small number of associations would cause this behaviour.
Hi @PJenkins2 and a big welcome, we’re delighted to have you here! 
Thank you so much for reaching out to the HubSpot Community!
I’ve gathered some helpful resources on this topic for you:
- Calling extensions SDK
- Engagements | Calls
It does sound a bit unusual for a small number of associations to cause such a long (20-second) delay.
In situations like this, I recommend reaching out to HubSpot Technical Support. Since support is included in your subscription, the Support team can offer real-time assistance and even jump on a screenshare with you if needed.
Let’s also see if our amazing community experts have any insights to share! Hi @Anton, @SteveHTM and @MichaelMa have you come across this before?
If so, could you share your thoughts and experiences with @PJenkins2?
Thank you all so much for your support, and wishing everyone a wonderful weekend! 
Bérangère