# Call Recording Analysis

**URL:** <https://community.hubspot.com/t/call-recording-analysis/149495>\
**Category:** HubSpot Ideas\
**Tags:** calling\
**Created:** [May 19, 2026, 1:55pm UTC](https://community.hubspot.com/t/call-recording-analysis/149495 "2026-05-19T13:55:13Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![MStiekman](https://avatars.discourse-cdn.com/v4/letter/m/258eb7/32.png) [@MStiekman](https://community.hubspot.com/u/MStiekman)\
**Post date:** [May 19, 2026, 1:55pm UTC](https://community.hubspot.com/t/call-recording-analysis/149495/1 "2026-05-19T13:55:13Z")

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It would be helpful to have more granular reporting on calls, similar to what Gong offers:

- Native talk-to-listen ratio tracking, sentiment analysis, and filler word detection derived directly from call recordings, with benchmarking against top performer patterns
- Deal health scores that incorporate what was actually said on calls (stakeholder presence, engagement signals, topic coverage) rather than relying solely on CRM activity fields
- Forecast modeling that factors in call sentiment, buyer engagement patterns, and deal velocity signals from recorded conversations, not just rep-submitted stage updates
- Automated detection of competitor names and user-defined keywords (objection phrases, pricing triggers, strategic topics) across all call transcripts, with trend reporting over time