# Call Rail Integration

**URL:** <https://community.hubspot.com/t/call-rail-integration/49777>\
**Category:** Marketplace Apps\
**Tags:** integrations\
**Created:** [January 13, 2022, 11:18pm UTC](https://community.hubspot.com/t/call-rail-integration/49777 "2022-01-13T23:18:23Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![MSwulinski](https://avatars.discourse-cdn.com/v4/letter/m/48db29/32.png) [@MSwulinski](https://community.hubspot.com/u/MSwulinski)\
**Post date:** [January 13, 2022, 11:18pm UTC](https://community.hubspot.com/t/call-rail-integration/49777/1 "2022-01-13T23:18:23Z")

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Hello, I’ve seen this posted a few times but none of the posts provided a clear solution.

In hubspot, I am not seeing the origination source for our calls coming from call rail. It only says “offline sources - integration.” The contacts also do not tell us whether it’s call rail, aircall, etc. Again, it just says “offline sources - integration.”

When the contact is created, I need to see which integration it was created from (call rail, aircall) and then I need to see the origination source to the call from call rail (google ads, facebook, etc). That data is already tracked in callrail, how do I pass it through to hubspot?

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**Author:** ![JenWeiss](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jenweiss/32/93582_2.png) [@JenWeiss](https://community.hubspot.com/u/JenWeiss)\
**Post date:** [January 17, 2022, 12:17pm UTC](https://community.hubspot.com/t/call-rail-integration/49777/2 "2022-01-17T12:17:54Z")

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Hi @MSwulinski,

Thank you for reaching out to us!

I would like to tag in someone our experts into this to see if they have any insight @HubDoPete , @lynton , and @johnelmer .

Best,

@JenWeiss

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**Author:** ![HubDoPete](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/hubdopete/32/106153_2.png) [@HubDoPete](https://community.hubspot.com/u/HubDoPete)\
**Post date:** [January 17, 2022, 1:01pm UTC](https://community.hubspot.com/t/call-rail-integration/49777/3 "2022-01-17T13:01:22Z")

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Hi @MSwulinski

I suspect you are only seeing “integration” in your drill-down properties.

You may need to build a flow using Zapier to bring that data across to get the full set of source, medium and campaign for your lead attribution

Here’s a great writeup by @remingtonbegg at Impulse Creative on the steps:

[How A Custom HubSpot CallRail Integration Can Improve Your Lead Attribution](https://impulsecreative.com/blog/how-a-custom-hubspot-callrail-integration-can-improve-your-lead-attribution)

cheers, Pete.

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**Author:** ![RBozeman](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/rbozeman/32/8786_2.png) [@RBozeman](https://community.hubspot.com/u/RBozeman)\
**Post date:** [May 15, 2023, 5:28pm UTC](https://community.hubspot.com/t/call-rail-integration/49777/4 "2023-05-15T17:28:02Z")

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Hi @MSwulinski,

I realize this is an older posting, but did you find a solution?

One question I had was whether CallRail was the only thing creating the “Offline Sources - Integration” tag or if there are contacts from other sources mixed in with that segment?

Ryan