# Call outcome in workflow **URL:** \ **Category:** Lists, Lead Scoring & Workflows\ **Tags:** workflows, professional\ **Created:** [June 24, 2025, 2:26pm UTC](https://community.hubspot.com/t/call-outcome-in-workflow/135084 "2025-06-24T14:26:13Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![SPalise](https://avatars.discourse-cdn.com/v4/letter/s/c57346/32.png) [@SPalise](https://community.hubspot.com/u/SPalise)\ **Post date:** [June 24, 2025, 2:26pm UTC](https://community.hubspot.com/t/call-outcome-in-workflow/135084/1 "2025-06-24T14:26:13Z")
I am currently working on a workflow in which a task is created to assign a call to a team member, then it moves to a branch based on the call outcome. My problem is that this workflow does not wait for a call outcome to be selected and immediately proceeds to the “none met” category. Is there any way to ensure that the proccess waits until a call outcome is selected by the team member ? ![Action log.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/4/e/4efb805dffb1b8778b87ab0541e2cdb80f738165.png) ![Call outcome 2.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/8/1/8162bc2168c8b1121e8af080a79c923f0974b788.png) ---
**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\ **Post date:** [June 24, 2025, 2:31pm UTC](https://community.hubspot.com/t/call-outcome-in-workflow/135084/2 "2025-06-24T14:31:10Z")
Hi @SPalise, It’s hard to say without having the full picture and full context, but in situations like these, it’s typically a good idea to stop working in the current workflow and creating a separate workflow based on that object. In this case, for example, you could create a call-based workflow that enrolls calls when they meet a certain call outcome. This workflow would then sit around and only enroll calls once the outcome is populated. Best regards