Call logging via API: Does HubSpot save the recording or use the original URL?

A question for you when using this. Does the video/audio file get saved/stored in HubSpot after a call is logged? Or does the original URL have to stay active long term?

Moderator note: I have moved your post for visibility. For reference, here is the thread where you posted: How to log a call via API

Hey @vincentpv,

Welcome to the community!

As noted in the edit above, I moved your question as I believe it deserved to be its own post!

Based on the documentation linked below, when logging a call, you provide a recording URL and HubSpot fetches from that URL. From my understanding original URL must remain active long-term for playback to work.

I’d like to tag in some of our Top Contributors to see if they have any experience with this!

Hey @SteveHTM, @Anton, @evaldas -- any chance you’re able to confirm this for @vincentpv?

Thanks in advance!

Sam, Community Manager