Hello, Currently, we have the enterprise level HubSpot account and have been working on creating calculation properties to a…

Hi all, I tested this with a customer today. Setting the properties included in the calculation property to 0 did work. To …

In case anyone stumbles upon this like I did - I also couldn’t get this to work and instead used workflows to set the default…

Alternative solution without using a workflow: Use Advanced Mode in the Calculation Property and combine if and is_present fu…

I couldn’t use `is_present` for some reason. I wound up setting the unknown values to 0 within the formaul like: if(is_known…

This is the best answer here and it helped me. Using this, I was able to get a working version that prefills all contacts wit…

I’m not sure how this solution would help if the calculation property is calculating “Time Between”. How do you put in a 0 va…

Where can I configure this? On the contact record, add 0 for any values that are unknown.

@MFrankJohnson Hi, Frank, I’m running into this exact issue now - Is there a best practice to set multiple default values t…

The simplest way I have found to do this is as follows: First we want to check the value to see if there is anything enter…

I’ve built workflows that set the property to 0 if unkown but then the problem is if you have a calculation property that ref…

Hi All, I believe I may have found a solution to this issue. A bit of effort upfront, but it definitely works! Lets say: Pr…

Thank you MHill4, What should be the value for Constant 1 in the formula or should I create a new porperty named Constant 1? …

Sorry, by Constant 1, I just meant the number 1. In the calculation property A for example, your formula would be: (Property…

Hi @MHill4 Thanks for this workaround. Could you maybe share a screenshot of your solution? I cannot get it to work myself -…

At first: big shame on Hubspot that the paying users have to find workarounds for problems like this - problems, that appeare…

Calculation Property Doesn't Work if a Property is Blank

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BBaber March 12, 2025, 5:27pm 31

I ran into this issue today, and you first want to check the property for a value using is_known.
If you share what you are trying to calculate, I can help provide a little more assistance

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Calculation Property Doesn't Work if a Property is Blank

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