Calculation Property Doesn't Work if a Property is Blank

Hi all,

I tested this with a customer today. Setting the properties included in the calculation property to 0 did work.

To configure this, you can:

  • Create the calculated property using two number properties.

  • On the contact record, add 0 for any values that are unknown.

When the value for Number property 2 is blank, the Calculated number property is unknown.

When the value for Number property 2 is 0, the Calculated number property is calculated.

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I hope this helps! Please let me know if you have any questions!

Thanks,

Melinda | (She/Her)

Customer Support Specialist