Currently, in Hubspot lead scoring, while calculating call score criteria the tool only considers calls that were actually made, rather than those that were logged manually. It will be great if tool calculates score based on both inputs. ie, both calls manually logged & actaul calls made should be considered for scoring.
I would love to see progress on this idea, as I would see this as a bug, not a feature. Calls should impact the lead score, independent whether they are just logged or directly done via Hubspot