Cache management in knowledge base articles

Thank you for your reply.

Okay, I still can’t access the CDN and cache settings.

I have some additional questions though these may be different than cache issues…

  • Can I save a draft of an article so that others can double check it before publishing?
  • Do paths of each publishing article include category name?
  • Can I set a different file name including version number and updated date each time I publish an article?
  • Is there any workaround to deal with the cache issue besides the one you suggested (Tell clients to not advertise newly published articles until at least an hour after last publishing)?