It would be a nice feature to allow the customization of the default six fields that the business card scan feature ask (Full name, job title, email, company, Phone, Website) and allow to decide which fields are showed after scan.
For instance the street address, city, country and so on.
I’m scanning lots of business cards. Many of them have the address and/or the company name on them. However, the scanner does not have the ability to add these automatically.
This will help sales representatives save lots of time, by not having to add the company name and address fields manually.
We scan business cards using a 3rd party app (World Card Mobile) and then import them to the HubSpot iOS app. We need to import ALL fields.
Right now it’s only:
We need other fields
Please add these crucial fields!
Hi @CaptainWasHere The settings tab on the iOS app includes a Provide Feedback link. It would be best to add your comment there as those messages are fed directly to the product team.
I’m also going to add this to the ideas forum for further commnet.
Thank you,
Ed Justen
Any update on this? I just joined and notice this comment abot not scanning addresses was from January 2018.
This needs to be for both the Android and iPhone. The iPhone interface is great now, it sets an area, which you can change, then review the information to make sure it is going to the right place. However, as the original post points out, it only captures a few fields.
It needs to have a setup similar to the import function, where it is showing you all of the data from the card, and you can pick any of the Contact fields to assign it to.
I 100% agree with this! The address needs to be recognized/added to the contact info when scanning and uploading business cards into HubSpot. I absolutely LOVE that the app can scan business cards. It saves time; however, more time can be saved by adding the business addresses!
Agree! It does seem like it should be possible, because when one of my scans didn’t recognize the web address it went to another screen to choose the web address and there was all the other information from the business card right there scanned in perfectly (street address, city, state, zip).
It would be helpful so people can scan in the business cards themselves. If they do that now and toss the card then the people in marketing will need to search for addresses online which is a waste of time. It would be so much better to be able to scan the business card once and populate all the standard contract fields instead of just name, email and phone.
That`s a great idea. the scannin app works really well, all we need is t input the added information into corresponding fields.
I think it would be usefull to have the mobile app for business card scanner to enter automatically the address.
We need to enter those addresses in our system. And therefore we have two options: enter manually or use a third party app.
All other common business card scanner apps propose this feature.
I would even prefer to add a couple of properties (optional) to the BCS app:
- Salutation
- Country (which potentially will be covered if you in include address)
- Type (who is this person) Architect, tiler, etc
I agree with you, all business card scanners have the possibility to automatically scan and import the address and company name, and here we are limited and we have again a lot of manual work.
In our case, our regional managers often complain about this feature.
We have a Hubspot and SFDC integration and a contact needs to meet certain criteria’s to be synced to SFDC, ideally we would like to include these fields as well (salutation, country and type) to avoid that we miss contacts in our CRM database.
If a lead visits our booth and would like to receive a brouchure that at least we can also include the the address wher this needs to be sent to.
Hopefully we’ll get some flexibility in the tool which would increase productivity, save time and make it even more user-friendly
When I scan a business card, it would be really helpful if I could select the contact fields I want to collect.
Currently, you set the five fields “Full name”, “job title” “mobile number”, “Email”, and “Website” as a given.
We would like to store first and surname directly in different fields instead of the full name, that makes follow ups much easier.
Sometimes there are multiple phone numbers on business cards and I want to store them all, but in different contact fields (i.e. “mobile number” and “office number”).
The easiest option would be to let me select which fields of a contact I want to add from the business card. This would also sovlve this issue and provide a more graceful solution for this issue.
Ideally, I could define a standard in my preferences that would replace the five values you have currently made the standard - and then add more fields for each business card if I want to.
Hi @mozkul ,
I am not sure why my idea was moved here.
This idea asks for adding a “company” and “address” field to the scanner.
My idea asks for selecting which fields I want to add (“first name” and “last name”) and remove some of the pre-existing (“full name”).
They are related, but not at all the same.
Address and company name are fundamental fields that all CRM tools need for effective management of a contact. This is crazy that v1 of the app didn’t have it, much less the updates. How many upvotes are necessary to green flag this design feature?
YES! This makes our sales guys lives so much easier. ever other “business card scanner” does this, I am not sure why such a basic function would be left out by HubSpot.
Yes a thousand times over. We work with banks that have several branches and we need to know for service and prospecting who is where. The lack of this feature is hurting the efficiency and usage of the business card scanner with our sales reps.
Absolutely upvoting this. The company’s address is one of the most important fields to be added for a company, so this is a huge request from my users.
Absolutely, this is a key feature that should be added. Not sure what the techical limitations are, but it has to be done by hand otherwise!
Thanks!!