# bulk email chat transcript

**URL:** <https://community.hubspot.com/t/bulk-email-chat-transcript/29697>\
**Category:** HubSpot Ideas\
**Tags:** conversations-inbox\
**Created:** [January 4, 2021, 10:53pm UTC](https://community.hubspot.com/t/bulk-email-chat-transcript/29697 "2021-01-04T22:53:47Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Nolie00](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/nolie00/32/77060_2.png) [@Nolie00](https://community.hubspot.com/u/Nolie00)\
**Post date:** [January 4, 2021, 10:53pm UTC](https://community.hubspot.com/t/bulk-email-chat-transcript/29697/1 "2021-01-04T22:53:47Z")

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Right now there is ability to select individual chat and email chat transcript. It would be nice to select all chats and email them in bulk for internal audit/review.

Nolie MacDonald

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<div class="post-metadata">

**Author:** ![ericacowan](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ericacowan/32/70586_2.png) [@ericacowan](https://community.hubspot.com/u/ericacowan)\
**Post date:** [February 5, 2021, 4:02pm UTC](https://community.hubspot.com/t/bulk-email-chat-transcript/29697/2 "2021-02-05T16:02:11Z")

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Yes! Need this feature!

The idea was submitted previously (and basically ignored by HubSpot). Manually going through each chat to send individual transcriptions is not a sustainable process.

[https://community.hubspot.com/t5/HubSpot-Ideas/Get-full-transcript-of-Chat-Messages/idi-p/14589](https://community.hubspot.com/t5/HubSpot-Ideas/Get-full-transcript-of-Chat-Messages/idi-p/14589)

Should be able to have these transcripts automatically sent to an internal email address. This functionality exists already (visitors receive a copy of their transcript automatically). Just need a place to add another email address to send a transcript after every chat.