Hi all,
Our two cents from Masteos, regarding inconsistencies for phone number processing in Hubspot.
- Data validation is done on email fields for forms (or meeting tool), but not for phone # (you can’t book a meeting with email:kjbsdfiu but you can with phone:kjbsdfiu)
- Lacking a clear way to format phone # account-wide, object-wide, etc. Data cleaning workflows seem a bit heavy-handed for this and since it already is being done on emails, why not phone #?
To an extent, this is reformulation of existing problems surfaced in previous posts. However, we’re quite puzzled by the two-speed approach and this subject is becoming a pain point for us.
Looking forward to reading back from the community and Hubspot interlocutors both.