We have a client that would like to be able to bulk edit tickets and close them all at once but would still like to be able to enforce completing mandotry properties in bulk as well
the use case for this would be if they select a whol lot of tickets created from the inboxes where they know the emails are just notifications and not actual tickets
they would then want to close all at once and then also bulk update the resolution and ticket catgory (mandotry fields)